Policies

We are by appointment only

Cancellation Policy

I understand that unanticipated events happen occasionally in everyone’s lives. When you book an appointment that time is reserved for you. Missed appointments are costly in lost time and revenue, and it prevents me from providing services to other clients. In my desire to be effective and fair to all clients, the following policies are honored:

24-Hour Advance Notice: is required when canceling an appointment allowing The opportunity for someone else to schedule. If you are unable to give me 24 hours advance notice you will be charged the Half amount of your appointment.

No shows: Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show” and will be charged the full amount for that session.

The amount for late notice and no-shows must be paid prior to the next scheduled appointment.

Sickness or Emergencies: If you wake up sick and you are experiencing symptoms, especially a dry cough, difficulty breathing or fever, or if you find out that you have been exposed to COVID-19 I ask that you reschedule and you will not be responsible for a cancellation fee. This also applies for last minute uncontrollable emergencies.

 Running Late: If you are running late for your appointment please text or call if you are able. Once you arrive and I will give you as much time as possible on the table within your scheduled appointment time.  

Payment Policy

Payment: When booking online a valid credit card on file is required to hold all appointments. You can pay using square at the time of your appointment using any credit or debit card. We also accept cash and Venmo.

Gratuity and Tipping: Tipping your service provider is not required but greatly appreciated. Tipping can be done at the time of check out through Square. We also accept cash directly.